Product changes

Product changes, for purchases through e-shop, can be made within 14 calendar days from their receipt and if the product purchased, is returned to the company ANDY unbearable, in the box and with its complete packaging, accompanied by the retail sales receipt or the change card and everything else that comes with it, as all of the above are part of the product you bought. Earrings for Healthy reason are excluded

 

Earrings are not changed for hygiene reasons.

 

 

 

 

Products related to Seasonal Items are not subject to change.

 

 

 

 

If all the above requirements are met, follow the procedure below:

 

 

 

 

In a clear place on the retail receipt or change card, write the new code (size required) you wish to receive for your change. The new code should have a value equal to or greater than the original product and the difference will be paid in the form of cash on delivery to the transport company upon delivery.

 

 

 

 

Returns are made through a transport company. Shipping costs to the company ANDY, are borne exclusively by the sender. If the products are sent by post, they must be insured by the sender and sent as registered to the following shipping address. ANDY company does not bear any responsibility in case of loss or destruction of the item during its return.

 

 

 

 

The product is returned in the following items:

 

ANDY

 

A.PAPANDREOU 14

 

PC 16675, Glyfada

 

TEL: 2108945580

 

 

 

 

 

 

With the shipment number you follow the course of the parcel and the date of delivery to our company.

 

 

 

 

Until the product arrives at our company is at your own risk, so it is important that the packaging of the shipment is secure, so as to avoid any damage during transport and therefore inability to receive it.

 

 

 

 

As soon as the parcel is received and the necessary inspection is completed, we send you the new product. The shipping costs of the new shipment are borne by the customer.

 

 

 

 

The change process needs to be completed up to 15 working days from the date of receipt of the product by the company ANDY, except for the periods that take place promotional actions or in emergencies, where the times may be longer than usual and there will be relevant information.

 

 

 

 

In the unfortunate case that the product reaches you damaged, please inform within the next 8 hours, the courier company to take responsibility as well as our company, at [email protected] in order to initiate the necessary procedures to resolve the problem .

 

 

 

 

To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects.

 

 

 

 

Changes of products from purchases through e-shop, can be made within 14 calendar days from their receipt and within the ANDY store. retail card or change card and everything else that comes with it, as all of the above are part of the product you bought.